Return Policy

At Fashion Colours, your satisfaction means everything to us. If you’re not completely happy with your purchase, don’t worry — we’ve made our return and refund process quick, simple, and transparent.

🧾 How to Request a Return

To start a return, please submit your request through:
📧 Email: fashioncolours.in@gmail.com
💬 WhatsApp: +91 9110 33 66 06

🔄 Return Process

• Items must be unused, in original condition, with tags and packaging intact.

• Pickup will be scheduled only at the delivery address used during order placement.

• Once approved, the pickup will be arranged within 2–6 working days.

• After we receive your returned item and complete a quality check, we’ll process your refund or exchange.

💰 Refunds

Prepaid Orders:
Refunds will be credited back to your original payment method within 5–7 business days from the pickup date.

Cash on Delivery (COD) Orders:
Refunds will be issued as store credits only.
A ₹99 COD handling fee will be deducted, and the remaining balance will be credited to your Fashion Colours wallet — ready to use on your next purchase.

⚠️ Damaged or Defective Products

If you’ve received a damaged item or there’s a manufacturing defect:

• Please share a clear unboxing video and product photos while raising your return/exchange request.

• Claims for damaged or defective items cannot be processed without an unboxing video.

• Once verified, we’ll arrange a replacement or refund, based on your preference.

🛍️ For Bulk / Wholesale Orders

This return and refund policy applies only to retail purchases made through our website.
For bulk or wholesale order inquiries, please contact us at fashioncolours.in@gmail.com.